Traffic FAQ
Frequently Asked Traffic Questions
You can pay the bail amount on your traffic citation, sign-up for traffic school and request an extension online or through our automated phone system. You must have your OC Pay # available to utilize this service. Click here for more information on your OC Pay #.
To conduct court business via online services, which includes requesting an extension, establishing a payment plan or making a payment, submitting electronic correspondence, submitting proof of correction online, reserving a court date, or setting up automatic reminders for your case(s), access My Court Portal as a guest user or create an account.
Answers to frequently asked questions can be found below.
Your citation contains important information. Read the front and back of the citation. The citation will include the:
- Citation number
- Alleged violation
- Offense level (misdemeanor or infraction)
- Issuing Agency and Officer
- Issue date and location of violation
- Court location
- Date and time of the appearance
- Information on what to do
Please click the link below to learn more about the Ability to Pay Determination.
It is your responsibility to contact the court on or before the appearance date which appears on your citation. You may receive a “violation information notice” from the court with options for handling your specific charges. If your appearance is mandatory, you must appear.
A violation information notice may be mailed to you at the address listed on the citation within 21 days of the date the citation was issued. The notice contains general information and options available for resolving the citation, which may include:
- Amount of bail
- Proof of correction requirements for mechanical violations, registration, license and insurance violations
- Mandatory court appearance requirements
- Traffic school eligibility requirements
- Date due
If you do not receive a violation information notice, contact the court as failure to receive a violation information notice is not a legal excuse for failing to take care of the citation. When submitting payments and/or documents by mail, allow 10 days for delivery and processing.
Various options for handling different types of violations are listed below, however, follow the instructions given either from the court itself or on your violation information notice. If you have any further questions, please contact the court through the Automated Information and Payment Center .
To conduct court business via online services, which includes requesting an extension, establishing a payment plan or making a payment, submitting electronic correspondence, submitting proof of correction online, reserving a court date, or setting up automatic reminders for your case(s), access My Court Portal as a guest user or create an account.
Court staff can:
- Explain how the court works
- Give you general information about court rules and procedures
- Provide you with court schedules and information on how to get a case scheduled
- Provide you with information from your case
- Provide you with court forms
Court staff cannot:
- Tell you what option to take
- Tell you what to say in court
- Tell you what word to use on your paper
- Give you an opinion about what will happen in court
- Talk to the Judge for you
If you were cited with a registration violation and have proof of valid registration from the Department of Motor Vehicles, you may submit a copy of your registration along with a $25.00 proof of correction fee to the court on or before your due as indicated on your citation. If you cannot provide proof for the vehicle cited an appearance in court is required.
Some license violations such as California Vehicle Code sections 12500 and 14601 may require a mandatory court appearance. Follow the instructions on your violation information notice or contact the court prior to the date indicated on your citation.
To conduct court business via online services, which includes requesting an extension, establishing a payment plan or making a payment, submitting electronic correspondence, submitting proof of correction online, reserving a court date, or setting up automatic reminders for your case(s), access My Court Portal as a guest user or create an account.
If you didn't have proof of insurance (financial responsibility) at the time the citation was issued, you may pay the full bail amount for violation or appear in court on or before your due date as indicated on your citation.
If you had proof of insurance at the time the citation was issued, but not in your possession when cited, this is a correctable violation. You may either submit proof, as outlined below, with your payment or bring your insurance policy with you to the court to show proof. Proof of insurance cannot be signed off by law enforcement.
To conduct court business via online services, which includes requesting an extension, establishing a payment plan or making a payment, submitting electronic correspondence, submitting proof of correction online, reserving a court date, or setting up automatic reminders for your case(s), access My Court Portal as a guest user or create an account.
- Acceptable proof of insurance must include the following information:
- Name of Insurance Company
- Policy Number
- Effective coverage dates showing insurance was effective on the date you were cited
- The vehicle must listed on the policy
- Billing statements are not acceptable
If the proof does not show all the above information, the total bail amount must be paid; if not, a court appearance is required on or before the due date as indicated on your citation.
If you are cited for a second or subsequent violation for not having proof of insurance, the prior conviction(s) will cause this violation to require a mandatory court appearance.
ADVISEMENT: FRAUDULENT OR ALTERED DOCUMENTATION MAY BE REFERRED TO THE OFFICE OF THE DISTRICT ATTORNEY FOR A FULL INVESTIGATION AND POSSIBLE CRIMINAL PROSECUTION.
IMPORTANT INFORMATION
To appear in front of a judicial officer for a traffic citation
at any Orange County Court, you must reserve a date.
Via Online Services
To conduct court business via online services, which includes requesting an extension, establishing a payment plan or making a payment, submitting electronic correspondence, submitting proof of correction online, reserving a court date, or setting up automatic reminders for your case(s), access My Court Portal as a guest user or create an account.
- You can Reserve a Court Date via My Court Portal 24 hours/day, 7 days/week
- Or, you can Reserve a Court Date in person, 8:00am - 4:00pm Monday - Friday
You must have the following information:
- Citation number or OC Pay number listed on your courtesy notice AND one of the following
- Driver's License Number OR Vehicle License OR Date of Birth
If you were not the driver do not pay the citation if you intend on reporting the vehicle was driven by someone else. Follow the instructions provided to you by the law enforcement agency that issued the citation.
If you were the driver you have the same options listed under "How do I find my options for handling my citation?"
If you received a photo enforcement citation, you may be given the opportunity to view the actual violation. To make this request, follow the instructions on the citation or call the following agency telephone number:
- Garden Grove Police Department 714-741-5732
- Los Alamitos Police Department 562-431-2255