Collections

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This automated customer communication resource is designed to allow access to information and options on Collections cases.

Quick and Easy Access to:

• Automated answering of FAQ questions

• Automated payment processing

• Request Traffic School (based on case eligibility)

• Enter OCPay # or case number to request case specific information

For the best experience, use a Google Chrome Internet Browser.

My Court Portal Services for Collection Cases include:

•  Paying your citation in full
•  Establishing a payment plan and making subsequent payment
•  Submitting Correspondence and/or Proof of Correction electronically
•  Reserving a Court Date for your citation
•  Setting up automated reminders for due dates and upcoming hearings (Registered Users Only)
•  Submitting the Ability to Pay Determination Request (user will be directed to the MyCitations tool)

To view Frequently Asked Questions (FAQs) regarding My Court Portal, please click here.

The Collection Call Center is open Monday through Friday 8:00a.m. – 4:00p.m. excluding Holidays at (657) 622-8459.

Please reference your OC Pay Number. If you do not have your OC Pay Number, please visit our home page here and select , "Get OC Pay Number" from the Home tab dropdown.

How Can I Request a Fine Reduction for Financial Hardship?

MyCitations is an online system that offers individuals the option to request a reduction for their infraction citation, particularly in cases where there is financial need. If you have a financial hardship and can show that you are unable to pay the full amount for a qualifying citation, you may request the court to consider your ability to pay. You may ask the court for a lower fine, payment plan, community service and/or more time to pay by completing the Ability to Pay form. A court official will review your request and the judgment/order will be sent to you via email or by USPS mail.  Please click the link below to learn more.

Ability to Pay Determination

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