Santa Ana- A new Call Center to help the public get important Court information will open November 26, 2007. Eight specially trained Court employees will staff the Call Center daily from 7:00 a.m. to 6:00 p.m. Initially, the Call Center will provide information for the Central Justice Center in Santa Ana and the North Justice Center in Fullerton. Expanded service to include the West Justice Center in Westminster and the Harbor Justice Center facilities located in Newport Beach, Laguna Hills and Laguna Niguel will be available in early 2008.
“Service to the public is a top priority for the Superior Court of Orange County,” said Presiding Judge Nancy Wieben Stock. “We encourage the public to access the Court’s Web site at www.occourts.org which is stocked with helpful information. Yet, we also want to make access to information convenient for those who do not have Internet access,” added Judge Stock.
When telephoning the Call Center, the caller first will hear a short tape-recorded message asking if they speak English or Spanish. After indicating their preference, they will be connected to a court employee to address their question. The phone numbers for the Centralized Call Center:
Toll Free: 866-901-3011
Court Release #025-07