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FREQUENTLY ASKED QUESTIONS

Q. “I do not remember my password and login information for governmentjobs.com. Can Human Resources provide me with my login and password?”

A. Governmentjobs.com is not a Court system; therefore, Human Resources is unable to access your personal account information. Please go to www.governmentjobs.com and click on “I forgot my password,” to have this information emailed to you.

Q. “I submitted an application a few weeks ago. How do I find out the status of my application?”

A. You may view your application status by going to www.governmentjobs.com and viewing your profile. Click on the ‘Application Status’ tab located at the top of the screen. Locate the recruitment title of your application to find your current recruitment status.

Q. “I would like to apply for a job. Do you have a paper application that can be downloaded to my computer or sent to me?”

A. The Superior Court of California, County of Orange only accepts online applications. You can start by creating an account online at www.governmentjobs.com

Q. “Can I send you a résumé instead of completing the online application?”

A. Unless otherwise instructed, résumés are not accepted in lieu of an online application; however, you may upload your résumé document along with your online application for most recruitments.

Q. “If I do not meet the qualifications for the job title I am interested in, should I still apply?”

A. While you may still submit an application, only those applications meeting the minimum requirements of the job will be invited to continue in the recruitment process.

Q. “I have already submitted my application and now need to change my contact information. How can I update this?”

A. You may change your contact information at www.governmentjobs.com

Q. “I am supposed to take an online test, do I need to call Human Resources and schedule a time to take the test?”

A. Please read your instruction email as each recruitment has its own specific instructions; however, online testing may be completed at your own convenience; however, you must complete the process by the date indicated on your test invite email.

Q. “I am scheduled to take a test. Do you provide study guides?”

A. Study guides are not provided. You may visit your local library, bookstore, or research on the internet to find study information about the test topics to assist you in preparation for the exam.

© 2014 Superior Court of Orange County